Terms of Service

Welcome to Trailer Country. By using this website or placing an order, you agree to these terms, our checkout terms, shipping timelines, warranty process, buyer protection process, and all store policies shown on this website.

Products and Availability

Trailer Country sells mini excavators and trailers for customers in the United States. Product photos, titles, specifications, prices, and availability are provided on each product page and may be updated without notice. Please review the product page carefully before checkout.

Payments

We accept secure card payments and PayPal during checkout. Orders are processed after payment verification.

Order Processing and Shipping

After an order is placed and payment is verified, the order is prepared for shipping according to the shipping policy shown on this website. Delivery timelines can vary by product type, destination, carrier availability, and payment verification.

Warehouse Access

For security and insurance reasons, warehouse access is not open for public visits, tours, or in-person product viewing. Only approved shipping trucks and authorized logistics partners may enter warehouse locations.

Warranty and Buyer Protection

Products are backed by the warranty and buyer protection information shown on this website and on the applicable product page. Warranty coverage and support may vary by product and manufacturer.

Returns and Refunds

Returns, cancellations, refunds, and order issues are handled according to our Return and Refund Policy. Customers should review that policy before placing an order.

Pricing and Errors

We work to keep prices, product information, and availability accurate. If an error appears on the website, Trailer Country may correct the information, cancel an affected order, or contact the customer before processing.

Contact

For questions before ordering, contact Trailer Country at +1 (229) 922-0794 or info@trailercountry.shop.